Privacy Policy
This Privacy Policy is for the Natchez Grand Hotel (Hotel).
The privacy and security of your information is very important to us. Whether you are booking a room or just browsing our website (Site) for a potential visit, you can trust that the information you have provided to us is being protected.
This privacy policy explains more about how we collect and manage your information.
INFORMATION WE COLLECT:
Directly from you:
During your use of the Site, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking with us directly, through our reservation system, Site, or 3d party booking system. This information may include:
- Your name, email address, home & business address, phone number, nationality and payment card information
- Your stay and room preferences such as your preferred room type and specific requests to the Hotel.
From Your Use of the Site:
We may also collect information from you when you browse the Site or use the Hotel’s wireless internet services. This information includes country information and internet protocol (“IP”) address.
This information may be collected for functional purposes, to improve your experience when using these services, and to collect aggregated statistical analysis for showing you more relevant advertisements and messages (i.e., through Google Ads). Site usage may also provide us with other information including domain server, type of computer, and type of web browser and other relevant information about your online experience and use of the Site (i.e., through Google Analytics).
From Info Stored on your Computer “Cookies”
When you visit this Site, it may store information on your computer in the form of a "cookie" or similar file and can help us ensure the site works well.
A "cookie" is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording such things as Internet addresses, passwords, and preferences. It allows some Site functionality to work. When you visit the website again, the cookie allows the Site to recognize your browser. It cannot be executed as code or deliver viruses.
With most Internet browsers, you can erase "cookies" from your computer hard drive, block all "cookies," or receive a warning before a "cookie" is stored.
HOW WE USE THIS INFORMATION:
We use the information collected from you primarily to fulfill your hotel reservation. Prior to your stay, this may include sending your information to the Hotel or sending you pre-stay communications. Following your stay, we may also send you post-stay communications.
We also use this information for purposes of statistical analysis through Google Analytics to evaluate and improve our services.
In some instances, with your consent and when permitted by applicable law, we may send you marketing communications for services we believe would be relevant for you.
Third-party Google Ads may periodically use the Site’s analytical information (Google Analytics) to display targeted advertisements on third party websites.
WHO WE SHARE YOUR INFORMATION WITH:
We will share your information with the Hotel to fulfill your reservation. If you have submitted your info so you can receive a newsletter, we will use a 3d party newsletter program who follows all privacy guidelines.
Aside from the purposes described above, we do not share your information with any other third parties except under special circumstances, such as:
- when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or Hotel property;
- when disclosure is required to comply with a judicial proceeding, court order, subpoena, warrant or legal process; or
- in the event of a merger, asset sale, or other related transaction.
Should we offer additional services or have an online contest, we will collect information from you for running the contest or providing the service. This information may include personal details such as your name, address, and contact information, as well as certain demographic information. In each case, we will collect, use and secure your information consistent with this Privacy Policy.